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Documents Required for Bundle Application Before Purchasing a Fax Number in Japan
To comply with Japan’s telecommunications regulations, all customers must submit a Japan Regulatory Bundle Application along with supporting documents before a Japanese fax number can be purchased ...
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How to Acquire a National Japanese Fax Number
If you have a business and you want to purchase a National Japanese fax number (+81 50…) on Fax.Plus, please note that these numbers are subject to local regulations. You must submit the required r...
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Changing Your Fax.Plus Billing or Renewal Date
We understand that you may wish to adjust your billing or renewal date for convenience. However, please note that it is not possible to change the renewal date of your current Fax.Plus subscription...
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Understanding your Fax.Plus subscription price in Australian Dollars (AUD)
If you’re located in Australia or prefer to view your subscription costs in Australian dollars (AUD), this guide explains how Fax.Plus pricing works and how to estimate the AUD equivalent of your s...
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Paid for my plan but don’t have a fax number or access to my paid account
If you’ve recently paid for a Fax.Plus plan (for example, $167 annually) but still don’t see a fax number or access to your paid features, it’s possible that your payment was made under a different...
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How to Purchase a Local Fax Number from Hong Kong
Who can use this feature? Available on Premium, Business, and Enterprise plans. Accessible to Owners and Admins on Web App. At this time, local fax numbers from Hong Kong are available upon reques...
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How to Purchase a Local Fax Number from Singapore
Who can use this feature? Available on Premium, Business, and Enterprise plans. Accessible to Owners and Admins on Web App. At this time, local fax numbers from Singapore are available upon reques...
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How to Acquire a Local German Fax Number
If you’d like to purchase a local German fax number (+49...) in Fax.Plus, please note that these numbers are subject to regulatory requirements. You’ll need to submit and have your regulatory docum...
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How to acquire a French fax number on Fax.Plus
French fax numbers are currently available only upon request and are assigned to verified customers. Follow the steps below to request one:Step 1: Submit Regulatory DocumentsBefore we can assign yo...
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What happens to my allotted pages when I change plans?
When you upgrade or downgrade your subscription, your previous plan is immediately terminated, and the new plan takes effect right away.What happens to my allotted pages?Each plan comes with a set ...
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Can I downgrade to a Free Plan and still keep my allocated fax number active?
At Fax.Plus, your allocated fax number is tied to an active paid subscription. If you’re considering downgrading to the Free plan, it’s important to understand how that impacts your ability to reta...
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How can I find my fax number after purchasing a plan?
If you recently purchased a plan on Fax.Plus and need to find your assigned fax number, follow the steps below based on your device: Web App iOS Android Log in to your Fax.Plus account, Navig...
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Getting started with Fax.Plus: verifying my account.
Creating a Fax.Plus account via our web application is quick, simple, and flexible. Whether you prefer using your email address or signing up with a Google or Apple account, we’ve got you covered. ...
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How can I claim my free Fax.Plus pages?
To claim 10 free pages, you need to validate your mobile number. Ensure to provide a valid mobile number before sending a fax. Free plan users who have verified their email address but not their mo...
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Why is my fax number not showing in my Fax.Plus account although I signed up for a paid plan?
If your fax number isn't showing in your Fax.Plus account, despite completing your payment, it's likely due to a timing conflict during your transition from the Free to a paid plan. This rare situ...
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How can I add Fax.Plus icon on my computer?
If you frequently use Alohi suite applications like Fax.Plus, adding an extension, shortcut or downloading the desktop app can save time and streamline your workflow. A pinned extension provides qu...
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Awaiting approval for regulatory documents – When can I expect them to be ready?
When you're eager to start using your new fax numbers, waiting for document approval can seem like a lengthy process. However, it's important to understand that this step is crucial for compliance ...
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What types of numbers are available to acquire with Fax.Plus?
To acquire a fax number, you are required to subscribe to a paid plan, which includes plan options like Basic, Premium, Business, or Enterprise. Here is a list of fax numbers available through Fax....
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From which countries and cities is it possible to purchase a local fax number?
With Fax.Plus, you can easily receive faxes online by acquiring one or multiple local fax numbers. We currently support numbers in over 200+ countries and 500+ local regions worldwide. Why Choose L...
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Why is regulatory document approval required for obtaining phone numbers in specific countries?
Local regulations in some countries often require providing adequate identity documentation to carriers or a local enforcement agency.Local regulations vary by country, and certain phone numbers re...
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How can I access the Fax.Plus app?
The Fax.Plus application is accessible on various platforms, such as Web, iOS, Android, and G-Suite, ensuring smooth synchronization of all your data across your devices. Web The Fax.Plus Web App e...
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How can I connect my printer or scanner to my Fax.Plus account?
Email to Print – Automatically print your received faxes If your all-in-one printer supports the Email to Print feature, you can have your faxes printed automatically on your multi-function printer...
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Sending Faxes with Fax.Plus – FAQs
We have curated a collection of frequently asked questions to provide you with clarity and assurance regarding your faxing inquiries.How can I send a fax? Log in to your Fax.Plus account, and go to...
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Why am I seeing the 'Please select another email' message during login?
If you come across the message "please select another email" while attempting to log in, it signifies that you're attempting to create a new account using an email address that is already lin...
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What web browsers are supported by Fax.Plus?
To ensure the best possible Fax.Plus experience on your desktop computer or laptop, we recommend using the most up-to-date versions of: Google Chrome Mozilla Firefox Safari Microsoft Edge Warnin...
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How can I create a shortcut on Google Chrome to access Fax.Plus on my desktop?
To swiftly access your Fax.Plus account, you can create a shortcut on your Windows or Mac device using Google Chrome.Shortcuts are icons or links that provide quick access to a specific webpage or ...
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Understanding Team Size
Within a corporate account, Team Size refers to the total count of members that the Account Administrator has extended invitations to, inviting them to become part of the corporate team.With Fax.Pl...
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Access Fax.Plus Release Notes
Alohi's Release Notes page provides information on all of the suite products including Sign.Plus and Fax.Plus. The information provided regards; new features, fixes, and other relevant improvements...
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Fax.Plus Glossary – Terms and Definitions
Term Definition Assign Number Allocate a fax number to a specific Fax.Plus user. Blacklist List of numbers that are regarded as untrustworthy and should be excluded or avoided. Cloud Bas...
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Subscribing to Fax.Plus – FAQs
We have curated a collection of frequently asked questions to provide you with clarity and confidence in your subscription choices.💬 Have inquiries about your Fax.Plus subscription? Contact us, so...