Who can use this feature? Available on All Paid Plans. Accessible to All Members. The Print to Fax feature lets you send a fax directly from any application on your computer — just like printing t...

A surprising number of customers cancel their Fax.Plus subscription not because they don't want fax service, but because their current plan doesn't fit their actual usage. Before cancelling, see if...

If your fax number disappeared from your account after a plan change, here's what likely happened and how to fix it.Why this can happen on plan upgradesMost plan upgrades preserve your fax number. ...

Yes. You can purchase a Fax.Plus number in over 200 countries, regardless of where you're physically located. There are some country-specific requirements to be aware of.Countries with no extra req...

Once you've activated an annual plan, the billing cycle cannot be changed back to monthly. The annual plan stays in effect until the end of the 12-month period you paid for.Why we don't switch annu...

In some countries, regulatory documents are required before you can purchase a fax number. Follow the steps below to submit your documents through your Fax.Plus account.Prerequisites You must have ...

Who can use this feature? Available on Premium, Business and Enterprise plans. Accessible to Owners and Admins. Note: Toll-free numbers are available on Premium plans and above. If you don’t have ...

To comply with Japan’s telecommunications regulations, all customers must submit a Japan Regulatory Bundle Application along with supporting documents before a Japanese fax number can be purchased ...

If you have a business and you want to purchase a National Japanese fax number (+81 50…) on Fax.Plus, please note that these numbers are subject to local regulations. You must submit the required r...

We understand that you may wish to adjust your billing or renewal date for convenience. However, please note that it is not possible to change the renewal date of your current Fax.Plus subscription...

If you’re located in Australia or prefer to view your subscription costs in Australian dollars (AUD), this guide explains how Fax.Plus pricing works and how to estimate the AUD equivalent of your s...

If you’ve recently paid for a Fax.Plus plan (for example, $167 annually) but still don’t see a fax number or access to your paid features, it’s possible that your payment was made under a different...

Who can use this feature? Available on Premium, Business, and Enterprise plans. Accessible to Owners and Admins on Web App. At this time, local fax numbers from Hong Kong are available upon reques...

Who can use this feature? Available on Premium, Business, and Enterprise plans. Accessible to Owners and Admins on Web App. At this time, local fax numbers from Singapore are available upon reques...

If you’d like to purchase a local German fax number (+49...) in Fax.Plus, please note that these numbers are subject to regulatory requirements. You’ll need to submit and have your regulatory docum...

French fax numbers are currently available only upon request and are assigned to verified customers. Follow the steps below to request one:Step 1: Submit Regulatory DocumentsBefore we can assign yo...

When you upgrade or downgrade your subscription, your previous plan is immediately terminated, and the new plan takes effect right away.What happens to my allotted pages?Each plan comes with a set ...

At Fax.Plus, your allocated fax number is tied to an active paid subscription. If you’re considering downgrading to the Free plan, it’s important to understand how that impacts your ability to reta...

If you recently purchased a plan on Fax.Plus and need to find your assigned fax number, follow the steps below based on your device:Web App Log in to your Fax.Plus account,  Navigate to the Setting...

Creating a Fax.Plus account via our web application is quick, simple, and flexible. Whether you prefer using your email address or signing up with a Google or Apple account, we’ve got you covered. ...

To claim 10 free pages, you need to validate your mobile number. Ensure to provide a valid mobile number before sending a fax. Free plan users who have verified their email address but not their mo...

If your fax number isn't showing in your Fax.Plus account, despite completing your payment, it's likely due to a timing conflict during your transition from the Free to a paid plan. This rare situ...

If you frequently use Alohi suite applications like Fax.Plus, adding an extension, shortcut or downloading the desktop app can save time and streamline your workflow. A pinned extension provides qu...

When you're eager to start using your new fax numbers, waiting for document approval can seem like a lengthy process. However, it's important to understand that this step is crucial for compliance ...

To acquire a fax number, you are required to subscribe to a paid plan, which includes plan options like Basic, Premium, Business, or Enterprise. Here is a list of fax numbers available through Fax....

With Fax.Plus, you can easily receive faxes online by acquiring one or multiple local or national fax numbers. We currently support numbers in over 200+ countries and 500+ local regions worldwide.W...

Local regulations in some countries often require providing adequate identity documentation to carriers or a local enforcement agency.Local regulations vary by country, and certain phone numbers re...

The Fax.Plus application is accessible on various platforms, such as Web, iOS, Android, and G-Suite, ensuring smooth synchronization of all your data across your devices. Web The Fax.Plus Web App e...

Email to Print – Automatically print your received faxes If your all-in-one printer supports the Email to Print feature, you can have your faxes printed automatically on your multi-function printer...

We have curated a collection of frequently asked questions to provide you with clarity and assurance regarding your faxing inquiries.How can I send a fax? Log in to your Fax.Plus account, and go to...