How can I send a reminder for a signature request?
If you find that a signature request you've dispatched is still awaiting completion, with Sign.Plus you can expedite the process by sending a signature reminder to a signer. When you issue this rem...
How can I assign someone else to sign a document I received?
Once a recipient views a document and agrees to the Electronic Records and Signatures Disclosure, they can click on More (⋮), located at the upper right corner, and have the ability to select Assig...
What happens when one of my signers (recipients) declines my request?
Upon receiving a document for signature, recipients have the following choices:
Sign the document, and click on Done
Finish Later
Reject the document
Assign To Someone Else
Occasional...
What types of fields can I set for my signers to complete?
As a signature requester, you can place various types of fields on your document for signers to complete. The standard fields are the following:
Signature
Initials
Date
Text
Checkbox
Tip...
What is the difference between a signer 'viewing' the document versus 'opening' the document?
When a recipient clicks on the email link to access the document sent through Sign.Plus, their action triggers an Opened event.Upon opening the document, the recipient is prompted to check a ...
How can I set myself as a recipient of a signature request?
You have the flexibility to dispatch a signature request while also designating yourself as a recipient. You can choose to either sign the document or simply receive a copy.When utilizing the Reque...
How can I remove the Sign.Plus frame from my signature?
Depending on your legality requirements, you can choose to have your signature with or without the Sign.Plus frame. The Sign.Plus frame around your signature refers to a visual border or boundary t...
How can I add hints to text fields when sending a signature request?
When sending a signature request, you have the option to include hints that guide signers on what to enter into particular text fields.
Follow these steps to add hints to your text fields:
Web App...
How can I edit a signature request before dispatch?
You can edit signature requests that have not yet been dispatched to recipients, offering flexibility to refine and adjust the content of your request before final dispatch.
Follow these steps to e...
How can I add signers when dispatching a signature request?
When starting a signature request, the process of including signers is straightforward. This contributes to a seamless and well-organized signing experience, making sure that signers are sm...
How can I set the signing order of my recipients in my signature request?
When dispatching a signature request to multiple recipients, you have the option to establish a designated signing order, ensuring a seamless and well-organized progression of the signature p...
Can my signature requests expire?
As soon as a signature request is sent out, your recipients receive an email notification prompting them to review or sign your document. By clicking on the included button for Review, they gain ac...
How can I send a signature request?
You can use the Request Signature tool to prepare a document and send it out for eSigning to multiple recipients using either the web app, or the Sign.Plus mobile applications available for iOS or...
How can I self-sign a document?
You can use the Sign Myself feature to self-sign your documents using either the web app, or the Sign.Plus mobile applications available for iOS or Android platforms.Follow these steps to self-s...
How can I set the expiration date for my signature request?
When you send a signature request, you have the ability to establish an expiration date. After this date, any outstanding requests or transactions will be automatically canceled.
Follow...
How can I see the progress of a signature request?
For every signature request, you can track the progress of each recipient, including whether the request has been sent, whether they have opened and viewed the document, and whether they have...
How can I send a custom message with my signature request?
When sending out a signature request, you can send a custom message to your recipients. This message is a personalized note or communication that is intended to provide context, instructions, or an...
How can I set reminders for my recipients when sending out signature requests?
When sending signature requests, you can set reminders for your recipients or any other remaining signers who have not yet signed until your document's expiration date.
Follow these steps to set re...
Can I cancel a signature request?
Once you send a signature request out, you can always cancel it before the document has been signed by all of your recipients.
Follow these steps to cancel a signature request:
Log in to your Sign...
