Plan & Billing

• How can I add credit to my Fax.Plus account?
• How can I upgrade my Fax.Plus account?
• How can I obtain a W-9 form for Alohi?
• Can I send more faxes with the Free plan? Is there a pay as you go option?
• Why did I receive an international transaction fee?
• How can I manage the total number of seats in my Sign.Plus account?
• See all 27 articles

Security & Compliance

• Are my signed documents securely stored?
• Alohi Suite security and data protection features – FAQs
• Fax.Plus Document Retention policy – FAQs
• Is Alohi Suite CCPA compliant?
• Is Alohi Suite GDPR compliant?
• Is Alohi Suite ISO 27001 certified?
• See all 16 articles

Affiliate Program

• How does the partner's portal work?
• How can I track the overall performance of my partnership with Alohi as an affiliate?
• How can I review the list of transactions as an affiliate?
• How can I receive email notifications for new sales as an affiliate?
• How can I refer my clients to Alohi?
• Can I advertise Alohi Suite products through PPC?
• See all 11 articles

Account Settings

• How can I delete my account?
• How can I update my password?
• I forgot my password, how can I recover it?
• How can I update my profile picture?
• How can I update my mobile number?
• How can I update my email address?
• See all 11 articles

Integrations

• How can I disable native mobile app integrations across Scan.Plus, Sign.Plus and Fax.Plus?