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What can I do if a user creates a Free account beforehand outside of my company's account?
If an individual within your organization creates a free Fax.Plus or Sign.Plus account independently and later wishes to join your corporate account, they have two options to address this situation...
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I signed up with Google, and now I do not have a password to enter the account. How can I access my account?
If you initially signed up for Fax.Plus or Sign.Plus using your Google account, you might not have set up a separate password for direct account access. To create or reset your password, you can fo...
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A guide to contacting customer support: navigating the process with ease.
We are dedicated to providing excellent customer service and ensuring that your experiences with our products are positive and productive. This guide is designed to help you understand our support ...
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How can I delete my Free account?
If you want to delete your Free Alohi Account (Sign.Plus and Fax.Plus), you can do so through one of our mobile apps or the Fax.Plus Web application. Fax.Plus Web app iOS or Android app You can...
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How can I update my password?
Web App iOS & Android Login to your Fax.Plus or Sign.Plus account, and go to the Profile section on your Dashboard. Find the Security tab. Click on Change. Provide your Current Password as promp...
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I forgot my password, how can I recover it?
If you've forgotten your password, click on one of the following URLs to access the password reset page: For Sign.Plus navigate to Sign.Plus Password Reset Page For Fax.Plus guide to Fax.Pl...
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How can I update my profile picture?
Web App iOS Android Login to your Fax.Plus account, and go the Profile section on your Dashboard. Find the box for My Info, click on Edit. Look for Profile Picture, select between: Upload: Go t...
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How can I update my mobile number?
Web App iOS & Android Login to your Fax.Plus account, and go the Profile section on your Dashboard. Find the box for My Info, click on Edit. Look for Phone Number, and edit your number as needed...
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How can I update my email address?
Web App iOS & Android Login to your Fax.Plus or Sign.Plus account, and go to the Profile section on your Dashboard. Find the General tab, followed by My Info, and click on Edit. Look for Email, ...
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How can I update my name in my profile?
Web App iOS & Android Login to your Fax.Plus account, and go the Profile section on your Dashboard. Find the box for My Info, click on Edit. Look for First Name and Last Name, and edit your name...
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Why is my Alohi account blocked?
We prioritize maintaining a secure and efficient service for all users of Fax.Plus and Sign.Plus. Here are three primary reasons why your account might be blocked and what you can do about it: Ac...
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How can I change my account password?
By prioritizing the security of your account and ensuring your peace of mind, we've compiled steps to effortlessly enhance your online security. Follow these steps to change your account p...
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How can I change my account language settings?
By default, the language of your account aligns with the language settings of your browser or mobile device. Nevertheless, you retain the ability to modify it whenever needed by adhering to the ins...
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How can I add or remove users from my team?
Who can use this feature? Available on Professional, Business, and Enterprise plans. Accessible to Owners and Admins on Web App. Seamlessly manage adding and removing users within your corporate ...