If you’ve changed your email or simply want to use a different one for your account, you can update it in just a few steps through our web applications. Once updated, all account-related notifications will be sent to your new email address.
Note: Changing your email address is not available on the mobile apps. Please complete this process on the Fax.Plus or Sign.Plus web applications.
- Log in to your Fax.Plus or Sign.Plus account via web browser.
- Go to the Settings section on your dashboard.
- Find the Account tab, followed by Sign-In.
- Look for the Email, and click Change.
- Enter your password, then type your new email address.
- Check your new email inbox for a verification code. A verification code will be sent to your new email address.
- Enter the code in the prompt and click Submit.
Note: A verification code will be sent to your new email address. Enter the code as prompted, then click on Confirm.
Important notes for corporate accounts
If you are a member of a corporate account with the SSO activated, please note the following:
- It is not currently possible to change the email address of a member account.
- If your email address has changed, you will need to create a new user account using the new email.
To have visibility into your previous Inbox and Sent history:
- You can assign your new user as a manager above your previous account. This ensures continued visibility and access.
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