Faxes

  • How can I receive faxes?

    Every paid plan with Fax.Plus includes a minimum of one exclusive fax number. You can easily locate your dedicated fax number(s) within the Faxes section on your Dashboard.To successfully receive f...

  • What does a red dot next to a fax indicate?

    From time to time, fax transmissions might experience failures due to various factors. Below, you will find an explanation for the presence of a red dot next to your fax.   ...

  • Why I partially received a fax?

    Partial faxes, where only a portion of the intended document is received, can be attributed to issues within the telecommunication lines. These problems may include random noises or a sudden drop i...

  • How can I switch off my fax reception?

    If you wish to temporarily halt the reception of new incoming faxes on your fax number, you can make use of the fax reception feature by disabling it. How can I enable or disable my f...

  • How can I delete a fax?

    Web App iOS & Android Login to your Fax.Plus account, and go to the Faxes section on your Dashboard. Find the tab for Inbox or Sent. Look for the fax you wish to delete, click on More (⋮). Sel...

  • How can I export my fax records to CSV?

    Who can use this feature? Available on Premium, Business and Enterprise plans. All members. Follow these steps to export your sent or received fax records to CSV: Login to your Fax.Plus account,...

  • How can I save or download faxes that I've received or sent?

    There are three distinct methods for saving and downloading faxes you've sent or received: Method 1: Fax.Plus Web App Login to your Fax.Plus account, and go to the Faxes section on your Dashboa...

  • What causes the 'Insufficient Credit' error message to appear?

    If your fax is stuck in your Outbox with the 'Insufficient Credit' message, it indicates the following: Your current plan has no available pages left. There's no additional credit in your account....

  • How can I add a note to my fax?

    Enhance your fax organization by including notes, making it simpler to locate specific faxes in the future.Notes are purely for your personal reference and won't be included when faxing other docum...

  • How can I sign a document?

    In the Fax.Plus mobile app, available for both Android and iOS, we've made it incredibly simple for you. You can effortlessly sign received faxes and promptly send them back. Web App iOS & Android...

  • How can I resend a fax?

    Web App iOS & Android Login to your Fax.Plus account, and go to the Faxes section on your Dashboard. Find the tab for Sent. Look for the fax you wish to resend, click on More (⋮). Click on Resen...

  • How can I forward a fax?

    Web App iOS & Android Login to your Fax.Plus account, and go to the Faxes section on your Dashboard. Find the tab for Inbox or Sent. Look for the fax you wish to forward, click on More (⋮). Sele...

  • How can I reply to a fax?

    Web App iOS & Android Login to your Fax.Plus account, and go to the Faxes section on your Dashboard. Find the tab for Inbox. Look for the fax you wish to reply to, click on More (⋮). Click on Re...

  • How can I change my existing fax number?

    With Fax.Plus, you can change your fax number and keep the remaining days of your plan with the new number intact.Follow these steps to change your fax number: Web App iOS Android...

  • How can I manage the storage of my faxes?

    The majority of users find it preferable to store their faxes fully encrypted in Fax.Plus. This not only offers convenience and enhanced security but also grants you the ability to conduct searches...

  • What is a fax header, and how can I modify it?

    Your fax header displays details such as the date, time, sender and receiver's fax numbers, page count for the specific fax, and a customizable text (fax header).It's important to note that the tim...