What does a red dot next to a fax indicate?

From time to time, fax transmissions might experience failures due to various factors. Below, you will find an explanation for the presence of a red dot next to your fax.


Within the tab for Sent faxes:

When a fax fails to send successfully, a red dot will appear next to it, indicating an unsuccessful transmission. This means that the intended recipient did not receive the sent fax. To understand common issues and preventive measures, please click here.

Within the tab for Inbox:
If you see a red dot in your inbox, it means you have received that fax partially and there were more pages in the fax that was meant to be sent to you. You need to ask the sender to resend their fax for complete reception.

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