Our fax plans are designed to support your communication needs efficiently, whether you’re receiving occasional faxes or handling high-volume transmissions.
How many faxes can I receive at the same time?
With our Basic, Premium, and Business plans, you can effortlessly receive up to two faxes at the same time to a single fax number—perfect for smooth, reliable faxing during everyday business activity.
For organizations that handle higher fax volumes, the Enterprise Plan offers enhanced capacity, supporting up to 30 simultaneous incoming faxes per number. It’s an ideal choice for ensuring consistent, uninterrupted fax delivery even during your busiest times.
What happens if more than two faxes arrive at once?
If you’re on a plan that supports two concurrent faxes and a third fax comes in at the same time, the sender may hear a busy tone. This is typically due to multiple faxes being sent at once.
In these cases, we recommend asking the sender to:
- Cancel the current attempt, and
- Resend the fax shortly after, once a line becomes available.
Need More Capacity?
If your business frequently receives multiple faxes at once, upgrading to the Enterprise Plan can help ensure every fax is delivered smoothly and without delay.