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Is it possible to send my fax in color? Why are my faxes being transmitted in black and white?
Yes, in most cases. You can send high-quality color faxes if you're transmitting between two color fax machines manufactured by the same company. Is it possible to send a color fax to anoth...
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How can I acquire additional free fax pages for sending faxes?
Upon signing up for Fax.Plus and verifying your mobile number, you’ll receive 10 complimentary pages. Additionally, you can earn extra free pages for sending faxes through the following methods: Sh...
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Why is there a limit on the number of pages I can fax?
At Fax.Plus, we aim to provide you with a smooth and reliable faxing experience. To ensure high-quality transmission, each plan includes a helpful limit on how many pages you can send in a single f...
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Which countries can I send faxes to?
To determine if we support sending a fax to a particular destination, please input the fax number of your intended destination on our rates page. This will display whether we offer faxing ser...
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Why is my fax partially sent and how can I prevent it?
When you encounter the"Fax Partially Sent" error, it indicates that certain pages of your documents haven't been successfully transmitted. This issue is often tied to communication lines, where dis...
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How can I see the status of a sent fax?
Follow these steps to see the status of your sent faxes: Web App iOS Android Login to your Fax.Plus account, and go to the Faxes section on your Dashboard. Under the tab for Sent, find the list ...
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How can I send and receive faxes from Windows 10?
To send fax from Windows 10 and other versions of Windows such as XP or Vista, you can use Fax.Plus Web application.There is no need to have a phone or fax modem, and all you need to have to be abl...
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How can I add PayPal as a payment method to my account?
To make a payment via PayPal, begin by adding your PayPal account to your list of payment methods. Afterward, select it from the available payment options when upgrading your plan or adding credit ...
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How can I send a fax without a land line?
To send a fax without a traditional phone line, whether from your computer or smartphone, you can opt for a cloud-based faxing solution. Upon subscribing to Fax.Plus and accessing your dash...
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Do I need a fax number to send a fax?
No, you don’t need a fax number to send a fax with Fax.Plus. One of the major advantages of using an online fax service like Fax.Plus is the ability to send faxes without owning a fax number or a l...
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Why did my fax fail to send? Common errors and how to prevent them
Note: Faxing converts digital documents into analog signals, which travel over traditional telephone lines to the recipient’s fax machine. The machine then reconverts them into a digital format. Si...
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What is the cost of sending a fax?
The expense associated with sending a fax is determined by factors such as the destination you're sending it to, your existing plan, and the duration of the transmission. Destin...
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How can I send a fax to an extension?
You might have to dial an extension when reaching a fax number. Fax.Plus simplifies faxing to numbers with extensions.Follow these steps to send a fax to an extension: Login to your Fax.Plus accou...
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What does the “Transmission Optimization” option mean?
The Transmission Optimization feature lets you choose how your document is processed before sending a fax, helping you balance clarity, speed, and content type (text or images). This setting can be...
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How can I send faxes to human-operated fax machines (Telefax)?
In order to send a fax to a manually operated fax machine (telefax) that doesn't have auto-answer enabled, you'll need to activate the relevant option in the settings.Follow these steps to un...
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How can I schedule a fax?
Web App iOS & Android Login to your Fax.Plus account, and go to the Send Fax section on your Dashboard. Click on the Gear ⚙️ icon. Once the popup window for Settings is revealed, check the box f...
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How can I use the retry option?
The retry option enhances the likelihood of successful fax transmission. If the recipient's fax machine is occupied, this option can automatically attempt to send your fax at a later time, based on...
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What file formats and sizes are compatible with Fax.Plus?
Fax.Plus seamlessly accommodates a diverse range of file formats, and is compatible with the following formats:Documents: DOC, DOCX, PDF, TXT, RTFImages: JPG, PNG, TIFFSpreadsheets: XLS, XLSXNote: ...
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What recipient's fax number formats are permitted?
As Fax.Plus provides the option to select a local fax number from a comprehensive range of countries, it's important to adhere to the international format when inputting the recipient's fax number....
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How can I add a cover sheet to my fax?
A fax cover sheet serves as an introductory page that is transmitted to your recipient prior to your main fax message. Its purpose is to provide information about the sender, the intended recipient...
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How can I resolve the 'Something Went Wrong' error?
If you encounter a “Something Went Wrong” message in Fax.Plus or Sign.Plus, don’t worry—this error is often temporary and can usually be resolved with a few quick steps. For Web Applications (Fax.P...
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Experiencing difficulties receiving faxes? Explore common issues and learn how to prevent them.
You can receive faxes on your dedicated fax number from various sources, including fax machines and online fax services. The Fax.Plus fax number remains constantly available for fax reception, even...
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What is the maximum number of recipients I can send my fax to?
With Fax.Plus, you have the capability to send a fax to a maximum of 500 recipients. You can input multiple fax numbers, contacts, or groups simultaneously. For example: +1 669 200 10 ...
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How can I customize document format for incoming faxes?
When sending a fax, you can select the document format as either PDF or TIFF, regardless of whether it's a fax you received in your email or within your Fax.Plus Inbox. Tip: Adjust y...