How can I resolve the 'Something Went Wrong' error?

If you encounter the "Something Went Wrong" message, please attempt the following troubleshooting steps:

  • Check FAX.PLUS Status Page: Begin by visiting the Fax.Plus Status Page to determine if there's a temporary problem. Our dedicated team of 24/7 developers actively addresses issues and promptly updates the Status Page upon resolution.

  • Refresh Your Browser: Refresh your browser to ensure that you're working with the latest updates. After refreshing, try to perform the action again.

  • Log Out and Log In: Logout of your Fax.Plus account and then log back in. This simple step can often clear up minor glitches. Once you're logged in again, attempt the action once more.

  • Try an Incognito Tab: If caching might be causing the problem, try logging into an Incognito or Private Browsing tab in your browser. This prevents caching issues and allows you to retry the action.

  • Use a Different Browser: If the issue persists, consider using a different web browser. Sometimes browser-specific problems can be resolved by switching to an alternative browser.

‍
đź’¬ Still having seeing this error message?

Please take a screenshot of the action you’re performing when you see this error message and send it to us at support@fax.plus so that our technical team can take a closer look.

Was this article helpful?
1 out of 2 found this helpful
More Articles in this section