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How can I sign up to a custom fax plan?
Who can use this feature? Available on Enterprise plan. Accessible to Owners and Admins on Web App. The Enterprise plan by Fax.Plus offers a high-volume fax option, designed for businesses requi...
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How can I migrate from GFI FaxMaker to Fax.Plus and retain my fax numbers?
If you are considering transitioning from your current provider to our Enterprise fax solution and are concerned about retaining individual fax numbers for all your users, please refer to the follo...
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Is there a way for two accounts to share an Inbox?
Our system ensures that each user's Inbox is a secure and private space. This design allows users to manage their faxes confidently, knowing their communications are protected. Individual users wh...
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How can I share notes with my team?
Who can use this feature? Available on Business and Enterprise plans. Accessible to all members on Web App. The Shared Notes feature is designed to streamline your fax management process by allo...
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How can I increase the default quota for the users of my corporate account?
Who can use this feature? Available on Business and Enterprise plans. Accessible to Owners and Admins on Web App. In the Business and Enterprise plans, a default quota is automatically set for ...
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How can I add an existing Fax.Plus user as a team member?
If a user has already created a Free or another type of paid subscription account with Fax.Plus using their current email address, in order to be added to a corporate team, they need...
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How can I assign a Friendly Name to a fax number?
Who can use this feature? Available on Business and Enterprise plans. Accessible to Owners and Admins on Web App. Friendly Name allocated to your fax number(s) allows users to assign user-friendl...
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How can I add multiple numbers to my account simultaneously?
The bulk number adding feature allows account Owners and Admins of a corporate account to purchase multiple numbers at once. Tip: You can add multiple numbers from the same area code, toll-free nu...
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How can I track fax consumption within my team?
Who can use this feature? Available on Enterprise plan. Accessible to Owners and Admins on Web App. Analytics Dashboard allows account Owners and Admins to review and monitor fax consumption for ...
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How can I assign multiple Admins to my account?
Who can use this feature? Available on Enterprise plan. Accessible to Owners on Web App. Under the Enterprise plan, the account Owner can designate up to 10 Administrators for their team....
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How can I transfer the ownership status of my Fax.Plus account to someone else?
Who can use this feature? Available on Enterprise plan. Accessible to Owners on Web App. If you possess an Enterprise account, you have the option to transfer ownership to an Administrator. Follo...
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How can I assign multiple numbers to one member in my team?
Who can use this feature? Available on Business and Enterprise plans. Accessible to Owners and Admins on Web App. Follow these steps to assign multiple numbers to one member: Login to your Fax.P...
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How can I assign multiple numbers to the account Admin?
Who can use this feature? Available on Business and Enterprise plans. Accessible to Owners and Admins on Web App. Follow these steps to assign one or multiple fax numbers to the account Admin: L...
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What is the preset caller ID, and how can I modify it?
Who can use this feature? Available on Business and Enterprise plans. Accessible to Owners and Admins on Web App. Follow these steps to modify the default caller ID: <> Login to your Fax.Plus ac...
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How can I enable email notifications for multiple members on one fax number?
If you wish to allow multiple members to be notified of fax reception and fax transmission confirmations via email for one specific fax number, you need to allocate that designated number to one me...
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How can I assign one fax number to multiple members in my team?
Who can use this feature? Available on Business and Enterprise plans. Accessible to Owners and Admins on Web App. Follow these steps to assign the same fax number to multiple members: Login to y...
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How can I update the company information of my account?
Who can use this feature? Available on Business and Enterprise plans. Accessible to Owners and Admins on Web App. Follow the steps below to update your company's information within your Fax.Plu...
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How can I set a monthly limit for outbound faxes for the members on my account?
Who can use this feature? Available on Business and Enterprise plans. Accessible to Owners and Admins on Web App. In the Business and Enterprise plans, account Owners and Admins have the capabi...
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How can I establish a hierarchical structure for the members on my account?
Who can use this feature? Available on Business and Enterprise plans. Accessible to Owners and Admins on Web App. There are 3 different roles in the Business or Enterprise plans: Administrator ...
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How can I disable a member?
Who can use this feature? Available on Business and Enterprise plans. Accessible to Owners and Admins on Web App. Follow these steps to disable a member from your account: Login to your Fax.Plus...
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How can I remove a member from my team?
Who can use this feature? Available on Business and Enterprise plans. Accessible to Owners and Admins on Web App. Follow these steps to disable a user in your account: Login to your Fax.Plus acc...
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How can I assign a fax number to a member in my team?
Who can use this feature? Available on Business and Enterprise plans. Accessible to Owners and Admins on Web App. There are two different methods to assigning a fax number to a team member: Met...
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How can I add members to my account?
Who can use this feature? Available on Business and Enterprise plans. Accessible to Owners and Admins on Web App. To add members to your Fax.Plus corporate account, start by sending them an invit...
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How can I add a new fax number to my account?
Who can use this feature? Available on Business and Enterprise plans. Accessible to Owners and Admins on Web App. To add a fax number to your account, ensure that you are logged in as either the ...