What information is included on my Fax.Plus receipt?

A payment receipt is generated automatically after each successful payment and is available in your account to download or print. This receipt is the billing document for your payment - no separate invoice is issued, except for Enterprise annual plans.

For help downloading your receipt, see How can I download the payment receipt for my payment?

Receipt details

Each receipt includes:

  • Receipt number
  • Payment date and time
  • Payment method
  • Alohi's company name and address
  • Bill to: your company name, billing address and Tax ID (if added), as saved in your account at the time of payment
  • Plan purchased and billing period
  • Included pages in your plan and the price for extra pages
  • Fax numbers included in your plan
  • Credits used or prorated adjustments (if applicable)
  • Subtotal and total paid

What receipts don't include

  • Account number: receipts don't include a separate account number. If you need an identifier for bookkeeping, you can use your fax number instead or receipt number.
  • VAT breakdown: receipts don't include a VAT breakdown or a reverse charge note.

Example receipt

Below is an example of a typical receipt/invoice.

Screenshot 2026-01-07 at 15.33.53.png

 

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