A payment receipt is generated automatically after each successful payment and is available directly in your account. This receipt is the billing document for your payment - no separate invoice is issued.
To download or print a receipt, make sure you are logged in as the account admin or account owner on the Fax.Plus or Sign.Plus website. If you are an account member, you won't have access to receipts and will need to contact your account admin or owner.
To download your receipt:
- Log in to your Sign.Plus or Fax.Plus account.
- Go to Settings on your dashboard.
- Click the Plan & Billing tab and locate the Payment Details box.
- Next to Payment History, click View History - a pop-up window will show your payment history.
- Click Download next to any transaction to download or print its receipt.
Good to know
- You can also receive your receipts by email after each payment. See How can I receive my receipts via email?
- Receipts are generated immediately after payment and can't be modified or reissued afterwards.
- If you want your company name, billing address or Tax ID to appear on your receipt, add them to your billing details before your next payment. They will appear on all future receipts.
- Enterprise annual plan subscribers can request a separate invoice. If you're subscribed to an Enterprise annual plan and require an invoice before making a payment, please contact our support team to request one.
To see what's included on a receipt, see What information is included on my Fax.Plus receipt?