I chose monthly billing, but I want to upgrade to annual billing. How can I change my plan?

If you've initially chosen a monthly subscription for your Fax.Plus or Sign.Plus account and now wish to switch to annual billing, you can easily make this change from your account settings.

Annual plans often include a discounted rate compared to monthly billing.

Upgrade to annual billing

Web App

  1. Log in to your Fax.Plus or Sign.Plus account.
  2. Navigate to your account Settings.
  3. Click on the Plan & Billing tab.
  4. Under your current subscription details, select the option to Upgrade.
  5. Choose the annual subscription option and confirm your selection.

iOS

  1. Launch the Fax.Plus app or Sign.Plus app (make sure the latest versions are installed on your iOS device).
  2. Go to Settings, and tap on Plan Details under the Plan & Billing settings.
  3. Tap on Plan Type to open the page for Select Plan.
  4. Choose the desired plan and click on Proceed.
  5. Complete the required payment and your plan will be available immediately.

Android

  1. Launch the Fax.Plus app or Sign.Plus app (make sure the latest versions are installed on your Android device).
  2. Go to Settings, and tap on Plan Details under the Plan & Billing settings.
  3. Tap on Plan Type to open the page for Select Plan.
  4. Choose the desired plan and click on Proceed
  5. Complete the required payment and your plan will be available immediately.

Note: The amount already paid for your current monthly subscription won't be prorated or applied toward your new annual subscription. To avoid paying for both, make the change close to your monthly renewal date. If you've only just subscribed and haven't used your monthly plan yet, contact support@alohi.com after upgrading and we'll review your request.

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