Migrating from legacy webhooks

Who can use this feature?

Available on the Enterprise plan.

All members.

If you configured webhooks before August 31, 2026, your endpoints still work, but you need to migrate them before October 2026.

Before Migrating

If you had set up a whitelist of authorized IPs for checking the webhook's origin IP, you need to update it.

  • Legacy webhooks are sent from :
    • 34.65.253.117
    • 34.65.146.131
  • New webhooks are sent from :
    • 52.215.16.239
    • 54.216.8.72
    • 63.33.109.123
    • 2a05:d028:17:8000::/56

Option A: Migrate automatically

  • In Settings › Integrations, open Incoming faxes (Legacy) or Outgoing faxes (Legacy) and click Migrate Now.
  • We recreate all of your legacy endpoints, incoming and outgoing, in the new panel in a single click.

What stays the same

  • Your endpoint URLs are copied across as-is.
  • Payload format is unchanged, so your existing parser keeps working.
  • Your per-number filters are preserved.
  • No downtime: events keep flowing throughout.

What changes

  • Events are sent from new source IP addresses.
  • Requests now carry a signature header you can verify for increased security.
  • Your legacy endpoints are removed once the migration succeeds.
  • You can no longer create legacy endpoints.

Option B: Migrate manually

  • If you prefer, you can also execute the steps by yourself :
  • First, recreate the endpoints in the new configuration panel.
  • Once you have tested and verified that the new events are received correctly, then you can delete the legacy endpoints. (Note: If you keep both the new and old configurations, you will receive two webhooks for the same event.)
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