Who can use this feature?
Available on Business and Enterprise plans.
Accessible to Owners and Admins.
You can port (transfer) your existing Australian fax number to Fax.Plus so you can keep the same number and continue faxing without disruption.
To make the process as smooth as possible, please review the plan requirements below before you submit your porting request.
Which plans support Australian number porting?
Australian fax number porting is available on Business and Enterprise plans.
Can I downgrade after my Australian number is ported?
Once your Australian number is ported into Fax.Plus, you can keep using it by staying on Business, Enterprise, or another eligible higher plan.
🚫 Downgrading to a lower plan (such as Basic or Premium) after the port is completed is not available.
What should I do before submitting a port request?
- Choose the Business or Enterprise plan you’re comfortable keeping long-term
- Confirm the number you want to port is a standard Australian geographic number (not toll-free). Please note that our current telecom providers do not accept Australian toll-free numbers, and your porting will be rejected if it were to have a toll-free number in its request.
- Reach out to Support so we can assist you with initiating your porting request.