If you've forgotten your Fax.Plus, Sign.Plus or Dial.Plus password, or you simply can't log in, you can reset it in a couple of minutes. This article walks you through resetting your password and what to do if the reset email doesn't arrive.
开始之前，请确保您已退出 Fax.Plus、Sign.Plus 或 Dial.Plus 账户。
重置密码
前往您所使用产品的登录页面：
- Fax.Plus：app.fax.plus
- Sign.Plus：app.sign.plus
- Dial.Plus：app.dial.plus
Enter the email address associated with your account. Click "Sign In." Click "Forgot Password" in the bottom-right corner. Check your inbox for an email containing a password reset link. Click the link and follow the on-screen instructions to create a new password.
Didn't receive the password reset email?
如果您已请求重置链接但一直未收到，请按顺序检查以下几点：
- Wait a few minutes and check your spam, junk, and promotions folders - the email can take a little time to arrive or be filtered.
- Confirm you entered the exact email address used to create your account (a typo or a different address will mean no email is sent).
- If you signed up with Google or Apple, you may not have a password to reset. Use your Google or Apple sign-in instead, or follow the steps in "I signed up with Google…" / "I signed up with Microsoft…, and now I do not have a password to enter the account."
- If you no longer have access to that email address, see "I lost access to the email used to create my Fax.Plus account."
- If the link still doesn't arrive, you can request a temporary password from our support team - see How to request a temporary password.
仍然无法登录？
If none of the above works, your account may be blocked rather than a password problem - for example, after a payment dispute or a security flag. In that case, see My Fax.Plus account is blocked or I'm locked out - why it happens and how to regain access.
如果您仍然无法解决问题，请联系我们的支持团队，我们会帮助您恢复账户访问权限。