Who can use this feature?
Available on Premium, Business and Enterprise plans.
Accessible to Owners and Admins.
Fax number porting (port-in) is provided free of charge, and you'll only need to cover the cost of the plan you intend to use with the ported number.
It's important to be aware that the requirements for porting your number depend on the country of origin. In some cases, you might be prompted to upgrade your subscription to a specific plan or a higher tier. For example, if you're porting a US number, you'll need to elevate your plan to Premium, or beyond, to Business, or Enterprise.
Tip: Submit your porting request by completing the Porting Request Form