How can I change my credit card number?

If you need to update your credit card information (for reasons such as expiration or compromise), you’ll need to add a new credit card first and then remove the old one.

Note: This process can only be done via Fax.Plus or Sign.Plus Web app.

Follow the steps below:

Step 1: Add a new credit card

  1. Open the Fax.Plus or Sign.Plus Web app and log in to your account.
  2. Click on your Settings and navigate to Plan & Billing.
  3. Under Payment Details, click Manage next to Payment Method.
  4. Click on Add Payment Method.
  5. Enter your new credit card details.
  6. Click Add Credit Card to save your new payment method.

Step 2: Remove the old credit card

  1. Return to the Payment Methods section.
  2. Locate your new credit card in the list.
  3. Click on the three-dot menu next to it and select Set As Default.
  4. Once your new card is set as the default, click the three-dot menu next to your old credit card and select Delete.
  5. Click on Confirm to finalize the changes.

For more information on how to update existing payment methods refer to the following Help Center Article.

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