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  • What Type of Numbers Can I Purchase on Dial.Plus?

    Who can use this feature? Available on All Paid plans. Only Owners and Admins via the Web app To make your AI agents reachable by phone, you’ll need to purchase one or more phone numbers through D...

  • Can I use my Fax.Plus number on my Dial.Plus account?

    Who can use this feature? Available on Professional, Business, and Enterprise plans. All members Yes. If you have a number on Fax.Plus that you wish to retain but don’t have the need for faxing an...

  • How to Purchase a Number on Dial.Plus

    Who can use this feature? Available on All Paid plans. Only Owners and Admins via the Web app In order for your AI Voice Agent to receive calls, it must be connected to an active phone number. Wit...

  • What is included in my Free Dial.Plus plan?

    Once you sign up for Dial.Plus and verify your email, you’ll be instantly enrolled in our Free Plan — no strings attached. It’s your gateway to exploring the platform, creating your first AI Agent,...

  • How can I Find my Number after purchasing a plan

    When you upgrade to a paid Dial.Plus plan, you receive a dedicated phone number that can be assigned to one of your AI Agents. This number allows external customers to call your business and intera...

  • How to delete added knowledge base

    Keeping your AI Voice Agent’s knowledge base up to date is essential for ensuring accurate and relevant responses. If any content becomes outdated or no longer applies to your business, you can eas...

  • How to view and manage the Knowledge Base on Dial.Plus

    Once you’ve added knowledge to Dial.Plus, you can easily access, review, and manage it anytime.This ensures your AI Voice Agents always reference the most accurate and up-to-date information during...

  • How to add Knowledge for your Agents on Dial.Plus

    For your AI Voice Agent to deliver accurate and helpful responses, it needs access to the right information about your business—whether that’s details on products, services, or internal processes. ...

  • How to create your AI agent on Dial.Plus

    To create your AI agent, follow the steps below: Go to the Agents tab. Click on Create Agent. Fill in the following fields: Name: Give your agent a recognizable name (e.g., "Support Bot" or "Sale...