How can I use webhooks to check the status of my sent or received fax?

Who can use this feature?

Available on Enterprise plan.

All members.

Webhooks allow you to receive real-time updates on the status of your sent or received faxes directly from Fax.Plus. By configuring webhooks, you can automate the monitoring of your fax transmissions and integrate status updates into your existing systems.

How to use webhooks to monitor fax status:

  1. Set up webhooks:
    • Log in to your Fax.Plus account.
    • Navigate to the Integrations section under Profile.
    • Locate Webhooks and click on Manage respectfully next to Incoming faxes and Outgoing faxes.
    • Configure the URL where you want to receive the status updates and click Confirm
  2. Receive status updates:
    • Once configured, Fax.Plus will send a webhook to your specified URL whenever a fax status changes.
    • The webhook payload will include important details such as the fax ID, status, timestamp, and recipient information.
  3. Verify origin IP addresses:
    • To ensure that the webhook requests you receive are legitimate and originate from Fax.Plus, it’s important to verify the IP addresses.
    • Fax.Plus webhooks will only be sent from the following authorized IP addresses:
      34.65.253.117
      34.65.146.131
    • Make sure your server is configured to accept webhook requests only from these IPs to enhance security.
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