If a user has already created a Free or another type of paid subscription account with Fax.Plus using their current email address, in order to be added to a corporate team via SSO, they need to release their email. They can easily update the linked email address to a different one within their existing account.
Note: One email address cannot be associated with two Fax.Plus accounts.
Follow these steps to change the email address of your existing Fax.Plus account:
- Log in to your Fax.Plus account, and go to the Settings section on your Dashboard.
- Under the tab for Account, find Sign-In.
- Next to the field for Email, click on Change to change your email address.
- Click on Confirm.
Note: After performing the operation above, you will be able to sync team members from your identity provider such as; Okta, or Microsoft Azure.