How can I configure and manage my Fax.Plus notifications in Slack?

Who can use this feature?

Available on Business and Enterprise plans.

Accessible to Owners and Admins on Web App.

Follow these steps to configure your notifications in Slack:

  1. If needed, learn how to install the Fax.Plus Slack app in this article here.
  2. Login to your Fax.Plus account, and go to the Profile section on your Dashboard.
  3. Find the tab for General. Look for the Notifications box.
  4. Click on Edit.
  5. Next to the item for Slack, click on Modify to open the Slack Notifications menu. If you are getting an error mentioning “Please contact your account admin to enable Slack notifications,” this will mean your Admin hasn’t installed the Slack fax app yet.
  6. Next, configure the following settings:
    • Post To: Specify where (channel/direct) the notifications should go in your Slack workspace. Alternatively, you can enter the channel ID manually.

      Tip: To find the channel ID of a specific Slack channel, right-click on the channel name followed by View Channel Details, and scroll all the way down.

    • Received Fax Notification: Easily switch the feature ON/OFF, and specify whether to include the fax attachment with the notification.
    • Send Fax Notification: Easily switch this feature ON/OFF, and choose whether to include the fax as an attachment in the notification.
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